Is Your Contract Cleaning Service Delivering?

Maintaining the standards of the workplace is crucial. Any office or business premises must ensure cleanliness for the wellbeing of employees as well as the preservation of a truly professional environment. Is your current contract cleaning service delivering? Here, we’re going to look at the signs that they might not be, and when it’s time to consider finding an alternative service.

Cleaning is inconsistent

No cleaning service is perfect 100% of the time. However, with the right training and systemised approach to cleaning, it can be made as close to perfect as possible. If the standards of cleanliness are slipping in the office, or simply seem to be different from day to day, it’s a sign you’re not working with cleaning contractors that put the effort into creating consistent routines that ensure a level of quality that you can rely on. If they can’t be trusted to maintain that standard, why would you keep them around?

They lack the tools they need

Every environment brings about its own challenges for a cleaning service. Different materials require different kinds of care, and offices or business premises with lots of windows or carpets may need specialised equipment. If your current contract cleaning service doesn’t have that equipment, then they won’t be able to deliver a comprehensive cleaning service. Truly professional cleaning contractors invest in high-quality equipment that is specific to the needs of the environment they’re working in, and ensures that none of their equipment is old or out-of-date.

They aren’t flexible to your needs

Every cleaning company has their own way of doing business, and this can impact what they will and won’t do for your business. One may be a daily cleaning company, another may be a periodic cleaning company. Colvin Cleaning Group, for example, is both and can offer whichever service a business owner or manager needs at the time. If your schedule doesn’t work with the services that your current cleaning contractors provide, don’t try to force a match. Instead, make sure you’re working with a team that already knows how to provide those needs.

They don’t communicate well with your team

Communication between the cleaning service and the client is essential. In a perfect world, you would have to speak to your cleaning contractors as little as possible, so you can focus on your work. When you do need them, however, they should be easy to communicate with. A lack of consistency with whom you’re communicating, late replies to emails, and unreturned calls can add a lot of unnecessary frustration to the relationship. A professional cleaning service offers much more than consistent standards in cleanliness, they offer the client satisfaction that should come with it, as well. If you think it’s time to switch to a new contract cleaning service, Colvin Cleaning Group might just be the replacement that you need. As cleaning contractors providing comprehensive, flexible services to offices and business premises in Brighton, Eastbourne, Crawley, Tunbridge Wells and across all of Sussex and Kent, we can ensure that your standards are met every single time.

Published Date:12th November 2018

Category: Uncategorized

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